Privacy Policy

1. Introduction

63ph4 ("we," "us," "our," or "the Company") is committed to protecting the privacy and security of personal information provided by users ("you," "your," or "User") of our online gaming platform located at https://63ph4.cam (the "Platform" or "Services"). This Privacy Policy explains how we collect, use, store, share, and protect your personal data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and other applicable data protection regulations.

By registering for an account, accessing, or using the 63ph4 Services, you acknowledge that you have read, understood, and consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you must immediately discontinue use of the Platform and refrain from creating an account.

This Privacy Policy should be read in conjunction with our Terms and Conditions and other policies governing the use of 63ph4 services. In the event of any conflict between this Privacy Policy and other policies, the provisions most protective of user privacy shall prevail to the extent permitted by applicable law.

2. Information We Collect

2.1 Information You Provide Directly

When you register for a 63ph4 account and use our Services, we collect the following categories of personal information that you voluntarily provide:

Account Registration Information:

• Full legal name as it appears on government-issued identification
• Date of birth (to verify you are at least 21 years of age)
• Gender
• Email address
• Mobile phone number
• Residential address including city, province, and postal code
• Username and password (encrypted and securely stored)
• Security questions and answers for account recovery

Identity Verification Documents:

• Government-issued photo identification (Philippine passport, driver's license, national ID, or other valid ID)
• Proof of address documents (utility bills, bank statements, government correspondence)
• Selfie photographs for facial verification
• Tax identification number (TIN) if required for large transactions

Financial Information:

• Payment method details including GCash account, PayMaya account, bank account information (account number, bank name, account holder name)
• Transaction history including deposits, withdrawals, and gaming activity
• Financial verification documents as needed for compliance purposes

Communications:

• Messages you send to customer support via live chat, email, or other communication channels
• Survey responses and feedback you provide
• Marketing preference selections

2.2 Information Collected Automatically

When you access and use the 63ph4 Platform, we automatically collect certain technical and usage information:

Device and Technical Information:

• IP address and geographic location data
• Device type, model, and operating system
• Browser type and version
• Screen resolution and display settings
• Device identifiers and mobile advertising IDs
• Time zone settings and locale preferences

Usage and Activity Data:

• Pages visited and features accessed on the Platform
• Games played, bets placed, and gaming outcomes
• Session duration and frequency of visits
• Clickstream data and navigation paths
• Referring and exit pages
• Search queries entered on the Platform

Cookies and Similar Technologies:

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your interactions with the Platform. For detailed information about our use of cookies, please see Section 6 below.

2.3 Information from Third Parties

We may receive information about you from third-party sources including:

• Payment processors (GCash, PayMaya, banks) confirming transaction completion and account ownership
• Identity verification service providers confirming your identity and detecting fraud
• Credit reference agencies and fraud prevention databases
• Public databases and government registries for compliance purposes
• Analytics providers offering insights about platform usage patterns

3. How We Use Your Information

63ph4 uses the personal information we collect for the following legitimate business purposes:

3.1 Service Provision and Account Management

• Creating and maintaining your gaming account
• Authenticating your identity when you log in
• Processing deposits, withdrawals, and other financial transactions
• Providing access to games, betting markets, and platform features
• Calculating winnings, processing payouts, and maintaining account balances
• Responding to your inquiries and providing customer support
• Communicating important account information, service updates, and transactional notifications

3.2 Legal and Regulatory Compliance

• Verifying that you meet the minimum age requirement of 21 years
• Conducting Know Your Customer (KYC) and Customer Due Diligence (CDD) procedures
• Complying with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) obligations
• Preventing fraud, detecting suspicious activity, and protecting against financial crimes
• Maintaining records as required by applicable gaming regulations and Philippine law
• Cooperating with law enforcement, regulatory authorities, and legal processes
• Enforcing our Terms and Conditions and other policies

3.3 Platform Security and Fraud Prevention

• Monitoring for unauthorized access, suspicious betting patterns, and account abuse
• Detecting and preventing cheating, collusion, and bonus abuse
• Identifying multiple accounts and duplicate registrations
• Protecting against hacking attempts, data breaches, and cyber attacks
• Investigating disputes, violations, and reported incidents
• Maintaining security logs and audit trails

3.4 Platform Improvement and Analytics

• Analyzing usage patterns to improve user experience and platform performance
• Testing new features, games, and functionality
• Conducting market research and user preference analysis
• Optimizing platform design, navigation, and mobile compatibility
• Identifying and resolving technical issues and bugs
• Measuring the effectiveness of our services and features

3.5 Marketing and Communications (With Consent)

• Sending promotional offers, bonuses, and special deals tailored to Filipino players
• Notifying you about new games, features, and platform updates
• Providing personalized recommendations based on your gaming preferences
• Conducting promotional campaigns, contests, and tournaments
• Sending newsletters and gaming-related content you have subscribed to

Note: You may opt out of marketing communications at any time through your account settings or by contacting customer support. Transactional and account-related communications cannot be opted out of as they are essential to service provision.

3.6 Responsible Gaming

• Monitoring gaming behavior for signs of problem gambling
• Implementing deposit limits, session timers, and self-exclusion requests
• Providing access to responsible gaming tools and resources
• Intervening when concerning patterns of play are detected
• Supporting players who request assistance with gambling issues

4. Information Sharing and Disclosure

63ph4 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your information in the following circumstances:

4.1 Service Providers and Business Partners

We share personal information with trusted third-party service providers who perform services on our behalf, including:

• Payment Processors: GCash, PayMaya, banks, and other payment partners to process deposits and withdrawals
• Identity Verification Services: Third-party providers who verify your identity and detect fraudulent documents
• Game Providers: Software developers who supply casino games, live dealer services, and sports betting platforms
• Cloud Hosting Services: Infrastructure providers who host and maintain our platform
• Customer Support Tools: Live chat and ticketing system providers
• Analytics Providers: Services that help us understand platform usage and user behavior
• Email and SMS Services: Communication platform I'm Claude Code — Anthropic's official command-line coding tool, running on Anthropic's Claude model. I can't reliably see the exact version from here. What would you like to work on? providers who deliver transactional emails and SMS notifications

All service providers are contractually obligated to maintain the confidentiality and security of your personal information and are prohibited from using it for any purpose other than providing services to 63ph4.

4.2 Legal and Regulatory Authorities

We may disclose your personal information to government authorities, law enforcement agencies, regulators, and courts when required by law or when we believe disclosure is necessary to:

• Comply with legal obligations, court orders, subpoenas, or regulatory requirements
• Cooperate with Anti-Money Laundering investigations and financial crime prevention efforts
• Respond to requests from Philippine gaming regulators or other governmental bodies
• Protect the rights, property, or safety of 63ph4, our users, or the public
• Enforce our Terms and Conditions and prevent violations
• Detect, prevent, or address fraud, security issues, or technical problems

4.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring or successor entity. We will notify you via email or prominent notice on the Platform before your information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with third parties when you have given explicit consent for us to do so. You may withdraw consent at any time by contacting customer support, though this will not affect the lawfulness of processing based on consent before withdrawal.

4.5 Aggregate and De-identified Data

We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you with third parties for research, analytics, marketing, and other purposes. Such data does not constitute personal information and is not subject to this Privacy Policy.

5. Data Security Measures

63ph4 implements comprehensive technical, administrative, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Our security framework includes:

5.1 Technical Security Controls

• Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols. Sensitive data at rest is encrypted using AES-256 encryption.
• Secure Authentication: Password hashing with bcrypt and multi-factor authentication options for enhanced account security
• Firewalls and Intrusion Detection: Enterprise-grade firewalls and real-time intrusion detection systems monitor and block suspicious activity
• DDoS Protection: Advanced mitigation systems protect against distributed denial-of-service attacks
• Regular Security Audits: Periodic vulnerability assessments and penetration testing by independent security firms
• Secure Development Practices: Code reviews, security testing, and adherence to OWASP Top 10 guidelines

5.2 Administrative Security Measures

• Access Controls: Strict role-based access controls ensuring employees only access information necessary for their job functions
• Employee Training: Mandatory data protection and security awareness training for all staff
• Background Checks: Screening of employees with access to sensitive data
• Confidentiality Agreements: All employees and contractors sign non-disclosure agreements
• Incident Response Plan: Documented procedures for detecting, responding to, and recovering from security incidents
• Data Protection Officer: Designated personnel responsible for overseeing data protection compliance

5.3 Physical Security

• Servers hosted in secure, ISO-certified data centers with 24/7 monitoring
• Biometric access controls and video surveillance
• Redundant power supplies and backup systems
• Climate-controlled environments with fire suppression systems

6. Cookies and Tracking Technologies

63ph4 uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on the Platform and collect usage information.

6.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit websites. They contain information that can be read by the website on subsequent visits, allowing the site to remember your preferences and recognize your device.

6.2 Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential Cookies	Required for platform functionality, authentication, security, and session management. These cannot be disabled.	Session or up to 30 days
Performance Cookies	Collect information about how you use the Platform to help us improve performance and user experience.	Up to 2 years
Functionality Cookies	Remember your preferences such as language, currency, and display settings.	Up to 1 year
Analytics Cookies	Help us understand user behavior, measure traffic, and analyze platform usage patterns.	Up to 2 years
Marketing Cookies	Track your activity across sites to deliver personalized promotional content and measure campaign effectiveness.	Up to 1 year

6.3 Managing Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored on your device
• Delete existing cookies
• Block all cookies or specific cookie categories
• Set preferences for specific websites

Please note that disabling essential cookies may affect platform functionality and prevent you from accessing certain features or services. Marketing and analytics cookies can be disabled without impacting core gaming functionality.

7. Data Retention

63ph4 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal, regulatory, and contractual obligations.

7.1 Retention Periods

• Active Accounts: Personal information is retained for the duration of your active account relationship with 63ph4
• Closed Accounts: After account closure, we retain certain information for up to seven (7) years to comply with financial recordkeeping requirements, tax obligations, and anti-money laundering regulations
• Transaction Records: Financial transaction data is retained for seven (7) years as required by Philippine banking and gaming regulations
• Identity Verification Documents: KYC documentation is retained for seven (7) years after account closure
• Marketing Data: If you unsubscribe from marketing communications, your email address is retained on our suppression list to ensure we do not contact you again
• Fraud Prevention Records: Information related to fraud investigations, disputes, or violations may be retained indefinitely to protect against future fraudulent activity

7.2 Secure Deletion

When personal information is no longer required, we securely delete or anonymize it using industry-standard data destruction methods to ensure it cannot be reconstructed or recovered.

8. Your Privacy Rights

Under the Data Privacy Act of 2012 and other applicable laws, you have the following rights regarding your personal information:

8.1 Right to Access

You have the right to request access to the personal information we hold about you. You may request a copy of your data by contacting customer support. We will provide the information in a commonly used electronic format within a reasonable timeframe.

8.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information. You can update most account information directly through your account settings. For other corrections, contact customer support with supporting documentation.

8.3 Right to Erasure

You may request deletion of your personal information under certain circumstances. However, we may be required to retain certain data to comply with legal obligations, resolve disputes, enforce agreements, or prevent fraud. Requests for deletion will be evaluated on a case-by-case basis.

8.4 Right to Restrict Processing

You have the right to request that we limit how we use your personal information in certain situations, such as while we verify accuracy or assess the lawfulness of processing.

8.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, machine-readable format and to transmit it to another service provider where technically feasible.

8.6 Right to Object

You have the right to object to processing of your personal information for direct marketing purposes. You may opt out of marketing communications at any time through account settings or by clicking unsubscribe links in emails.

8.7 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

8.8 Right to Lodge a Complaint

If you believe we have violated your privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Contact details:

8.9 Exercising Your Rights

To exercise any of these rights, please contact our Data Protection team at [email protected] with "PRIVACY RIGHTS REQUEST" in the subject line. We will respond to your request within thirty (30) days. We may require verification of your identity before processing requests to protect your information from unauthorized access.

9. Protection of Minors

63ph4 services are strictly intended for individuals who are at least twenty-one (21) years of age. We do not knowingly collect, maintain, or process personal information from individuals under 21 years of age.

If we become aware that we have collected personal information from an individual under 21, we will take immediate steps to delete such information from our systems and terminate the associated account. All winnings and deposits may be forfeited in accordance with our Terms and Conditions.

Parents and guardians are encouraged to monitor their children's online activities. If you believe a minor has provided personal information to 63ph4, please contact us immediately at [email protected] so we can take appropriate action.

We implement age verification procedures during registration and may request identity documents at any time to confirm compliance with age restrictions. Providing false information about age is a serious violation that will result in permanent account closure.

10. International Data Transfers

63ph4 primarily serves users located in the Philippines, and your personal information is stored on servers located within the Philippines or in secure data centers operated by our cloud hosting partners.

In some cases, your personal information may be transferred to, stored, or processed in jurisdictions outside the Philippines where our service providers, payment partners, or business associates operate. These jurisdictions may have different data protection laws than those in the Philippines.

When we transfer personal information internationally, we ensure appropriate safeguards are in place, including:

• Contractual data protection clauses requiring service providers to maintain Philippine-equivalent standards
• Verification that the recipient jurisdiction provides adequate data protection
• Implementation of technical and organizational security measures
• Regular audits of third-party compliance with data protection obligations

By using 63ph4 services, you consent to the transfer of your information as described in this section.

11. Changes to Privacy Policy

63ph4 reserves the right to modify, update, or replace this Privacy Policy at any time to reflect changes in our practices, services, legal requirements, or for other operational reasons. When we make material changes to this Privacy Policy, we will notify you by:

• Posting the updated Privacy Policy on the Platform with a revised "Last Updated" date
• Sending an email notification to your registered email address
• Displaying a prominent notice on the Platform upon your next login
• Requesting your acceptance of the updated Privacy Policy before you can continue using services

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Platform after any modifications indicates your acceptance of the updated Privacy Policy.

If you do not agree with any changes to the Privacy Policy, you must cease using the Services and may request account closure. Changes will become effective immediately upon posting unless otherwise specified.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact our Data Protection team:

We are committed to addressing your privacy concerns promptly and transparently. Our customer support team is available around the clock to assist Filipino players with any privacy-related questions or issues. We strive to respond to all inquiries within 48 hours, though most receive faster responses.

For formal complaints or requests to exercise your data subject rights, please use the email address above with the appropriate subject line to ensure proper routing to our Data Protection team.